Jeff Klein is a Senior Technical Writer in addition to producing Computer-Based Training (CBT) eLearning video tutorials. Originally from Bronx NY, Mr. Klein earned a Bachelor of Science degree in communications at City University of New York, with a minor in computer science. Soon after, he was appointed Music Producer at D’Arcy Advertising (formerly Benton & Bowles) working on campaigns for Procter & Gamble, Texaco, Hasbro, Gillette and General Foods. During that period he was honored with the prestigious Clio Award for advertising excellence.
Mr. Klein relocated to Los Angeles to compose and produce audio and music on projects for ABC, NBC, Disney and Fox. While in Nashville he helped Powell Building Group with documentation for construction of Nissan Stadium, home field for the Tennessee Titans. During that time he co-founded JONA, a non-profit organization created to service the community, and built the website for the preeminent high-risk obstetric practice Maternal Fetal Group.
In 2002 he returned to California and obtained a Secret Clearance while working at CSC as a Technical Writer/Editor, taking on responsibility for manuals and user guides in support of F-14 fighter jets for the U.S. Navy. At Physical Optics he was the liaison between SMEs and support staff, as well as editing government proposals for the company’s fiber optic products. Contracts followed at Countrywide, Boeing, DIRECTV, EADS, and L-3.
After moving back to the East Coast and settling into the DC Metro area, he helped the Smithsonian with their tech support documentation before working with Northrop Grumman’s Aerospace Division to produce CBT eLearning tutorials for their bid proposal system. CenturyLink hired him to work on critical aspects of their proposals for the GSA, UNICEF, the Senate, and FEMA.
In keeping with the spirit of volunteerism and giving back to the community, Mr. Klein serves as a mentor with Best Kids, a nonprofit mentoring program that empowers youth in foster care. For Learning Ally he reads audiobooks for the blind and children with learning disabilities.